7. Troubleshooting
What if charging fails?
If Not charging is displayed, charging is suspended.
Make sure the battery is connected to an approved
charging device and that the battery is at room
temperature. Extreme temperatures, hot or cold, can
affect your battery’s performance and prevent charging.
If charging still fails, disconnect the charger from your
phone. Then reconnect the charger to
your
phone and
retry. If you still experience charging problems, contact
your dealer and, if necessary, bring your phone in to
have it serviced. Also remember to bring in your battery
and charger.
No service
If you’re outside the wireless service area, No service will
display on your phone. No calls can be made or received,
however, emergency 911 calls may still be possible.
What if the call doesn’t go through?
Your phone can make and receive calls only when it’s
switched on and in the wireless network’s service area.
No service means that you’re probably outside the
wireless service area. No calls can be made or received.
See “Get a good signal” on page 7.
Check call restrictions means calls to the phone number
you tried to call are restricted (see “Restrict calls” on
page 56), or your phone is locked (see “Phone lock” on
page 52).
Note: Check with your service provider for information about
when you need to dial a ‘1’ and/or an area code in addition to
the number.
If you make a mistake dialing
Press Clear to delete the last character entered, or press
and hold Clear to delete all characters entered.
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